Call free 0800 088 6248
Rollershutters-UKHomes · Shops · Industry
Buying guide

Fire shutter servicing and drop tests explained

Why fire shutters must be serviced, what a drop test involves, and who is responsible in each part of the UK.

A fire shutter must be kept in working order so it closes when its release is triggered, whether that is a fusible link, a heat detector or the fire alarm, as the fire strategy specifies. Manufacturers and guidance such as BS 9999 recommend servicing at least once a year, including a drop test that releases the shutter and checks it closes fully at a safe speed.

By the Roller Shutters UK survey and installation team · Reviewed October 2026

Free survey & quoteNo obligation
Please choose an option.
Enter a valid UK postcode.
Enter a phone number we can call.
Please enter your name.
Check the email address.

We use your details only to reply to this enquiry. See our privacy notice.

Why fire shutters fail

Fire shutters spend most of their life open, so problems often go unnoticed: obstructions under the curtain, damaged guides, seized governors, failed release units, disconnected alarm links or batteries in fail-safe motors that no longer hold a charge.

What a drop test checks

The release mechanism, the closing speed and governor, that the curtain closes fully in its guides with nothing in the way, and the release itself, whether a fusible link, heat detector or fire alarm interface. The shutter is then reset and the result recorded with photos.

The test is coordinated with the building's management and, where the shutter is linked to the alarm, with the alarm contractor, so nobody is surprised by a shutter coming down.

Who is responsible

  • In England and Wales, the responsible person under the Regulatory Reform (Fire Safety) Order 2005.
  • In Scotland, the duty holder under the Fire (Scotland) Act 2005 and the Fire Safety (Scotland) Regulations 2006.
  • In Northern Ireland, the appropriate person under the Fire and Rescue Services (Northern Ireland) Order 2006 and the Fire Safety Regulations (Northern Ireland) 2010.

Records and repairs

Keep the service report with your fire safety records so you can show the shutter has been maintained. If a defect is found, it should be repaired promptly and your fire risk assessment reviewed in the meantime, because a fire shutter that will not close leaves a gap in the compartment.

How often

At least once a year is the usual minimum. Busy sites, shutters that are often triggered by false alarms, or insurers' requirements can mean more frequent checks. Between services, add a quick visual check that nothing is stored under or in the line of the curtain to your routine fire safety walk-round.

Sources

This guide is general information, not legal advice. Rules can change; check with the relevant authority for your property.

Get a fixed price for your shutters

Free survey for new installations, a written fixed price, and fitting across the UK.

Call freeGet a quote