Roller shutter repairs in Stockton-on-Tees
If your address has a TS18 postcode, it falls within our County Durham coverage. Neighbouring towns we cover include Billingham (2 miles away), Thornaby-on-Tees and Middlesbrough.
Stockton-on-Tees is roughly 18 miles south-east of Durham.
A motor that hums but does not turn, a shutter that stops part-way or a remote that has stopped working can all be diagnosed on site in Stockton-on-Tees.
For premises in Stockton-on-Tees with more than one shutter, a planned service visit usually costs less than waiting for breakdowns.
What roller shutter repairs can cover in Stockton-on-Tees
What we look at on a visit in Stockton-on-Tees:
- SecurityLocks, anti-lift devices and forced-entry damage.
- MechanicalLaths, guides, bottom rails, end locks, springs and barrels.
- ElectricalMotors, limit settings, switches, remotes and control panels.
Guide prices for roller shutter repairs in Stockton-on-Tees
| Roller shutter repairs | Inc VAT | Ex VAT |
|---|---|---|
| Diagnostic visit and first hour | £150 – £235 | £125 – £195 |
| Replacement laths, per lath fitted on the visit | £40 – £100 | £35 – £85 |
| Guide or bottom rail repair | £175 – £475 | £145 – £395 |
| Spring re-tension or replacement | £235 – £655 | £195 – £545 |
Guide prices, plus parts where stated. VAT at 20% where it applies.
Guide prices only: the make, size and condition of your shutter decide the final figure, and nothing beyond the visit is done without your say-so.
What to check in Stockton-on-Tees before ordering
In Stockton-on-Tees, as elsewhere in England, planning questions go to your local planning authority (the district, borough, city or unitary council).
- Fire shutters: Faults on fire shutters affect the building's fire safety; tell the person responsible for fire safety and arrange repair promptly.
- Safety first: Do not keep forcing a shutter that has jammed or dropped; a sprung or heavy curtain can move suddenly. Keep people clear and call us.
From enquiry to finished job
Send photos and details
Tell us what the shutter is doing, roughly how big it is, and send photos of the shutter, box and any labels.
Visit and diagnosis
An engineer checks the shutter, finds the cause and explains the options.
Cost agreed first
Anything beyond the visit is priced and agreed with you before the work is done.
Work done, report left
The shutter is tested after the work and you get a record of what was found and done.
Frequently asked questions
Why has my roller shutter stopped working?
Common causes are a tripped or failed motor, limits that have drifted, laths jumping out of a guide, a broken spring on manual shutters, or a jammed lock. Photos help us diagnose it before we visit.
My shutter came down on its own, is it safe?
Keep people away from it and do not try to lift it by hand; a broken spring or failed brake can make it move unexpectedly. Call us and we will make it safe.
Do you cover Stockton-on-Tees?
Yes. Stockton-on-Tees and the TS18 postcode district are part of our coverage across County Durham.
Do you charge for a visit in Stockton-on-Tees?
Yes. Repair and service visits are charged at the rate we give you when you book. Surveys for new installations are free.