Repairs for properties in Newport
If a shutter in Newport is no longer worth repairing, we will say so and price a replacement curtain or motor instead of a repeat visit.
In Newport, as everywhere, a jammed or dropped shutter should not be forced; keep people clear and call us so it can be made safe.
Newport is part of our Gwent coverage, and addresses in the NP20 postcode district are covered in the same way as the rest of Gwent. We also carry out roller shutter repairs in Risca, Cwmbran and Pontypool.
Faults and work we handle in Newport
The work usually involved in Newport:
- ElectricalMotors, limit settings, switches, remotes and control panels.
- SecurityLocks, anti-lift devices and forced-entry damage.
- MechanicalLaths, guides, bottom rails, end locks, springs and barrels.
Prices for roller shutter repairs in Newport
| Roller shutter repairs | Inc VAT | Ex VAT |
|---|---|---|
| Diagnostic visit and first hour | £150 – £235 | £125 – £195 |
| Replacement laths, per lath fitted on the visit | £40 – £100 | £35 – £85 |
| Guide or bottom rail repair | £175 – £475 | £145 – £395 |
| Spring re-tension or replacement | £235 – £655 | £195 – £545 |
Guide prices, plus parts where stated. VAT at 20% where it applies.
Guide prices only: the make, size and condition of your shutter decide the final figure, and nothing beyond the visit is done without your say-so.
Rules that apply in Newport
In Newport, as elsewhere in Wales, planning questions go to your local planning authority (the county or county borough council, or a national park authority).
- Safety first: Do not keep forcing a shutter that has jammed or dropped; a sprung or heavy curtain can move suddenly. Keep people clear and call us.
- Fire shutters: Faults on fire shutters affect the building's fire safety; tell the person responsible for fire safety and arrange repair promptly.
What happens next
Send photos and details
Tell us what the shutter is doing, roughly how big it is, and send photos of the shutter, box and any labels.
Visit and diagnosis
An engineer checks the shutter, finds the cause and explains the options.
Cost agreed first
Anything beyond the visit is priced and agreed with you before the work is done.
Fixed and reported
We complete the work, test the shutter and leave a short written report.
Questions about roller shutter repairs in Newport
Why has my roller shutter stopped working?
Common causes are a tripped or failed motor, limits that have drifted, laths jumping out of a guide, a broken spring on manual shutters, or a jammed lock. Photos help us diagnose it before we visit.
Can you repair any make of shutter?
We repair most domestic and commercial roller shutters. If a part is no longer made we will offer a compatible alternative or a replacement curtain or motor.
Do you work on shutters fitted by other companies?
Yes, most makes and ages of shutter; photos and any labels help us bring the right parts to Newport.
Do you charge for a visit in Newport?
Yes. Repair and service visits are charged at the rate we give you when you book. Surveys for new installations are free.