Our roller shutter repairs service in Stoke-on-Trent
We cover Stoke-on-Trent and the city's postcode districts as part of Staffordshire; you book a visit here exactly as you would anywhere else. We also carry out roller shutter repairs in Newcastle-under-Lyme, Kidsgrove and Congleton.
If a shutter in Stoke-on-Trent is no longer worth repairing, we will say so and price a replacement curtain or motor instead of a repeat visit.
For premises in Stoke-on-Trent with more than one shutter, a planned service visit usually costs less than waiting for breakdowns.
What the work can involve
How roller shutter repairs is handled in Stoke-on-Trent:
- ElectricalMotors, limit settings, switches, remotes and control panels.
- SecurityLocks, anti-lift devices and forced-entry damage.
- MechanicalLaths, guides, bottom rails, end locks, springs and barrels.
Prices for roller shutter repairs in Stoke-on-Trent
| Roller shutter repairs | Inc VAT | Ex VAT |
|---|---|---|
| Diagnostic visit and first hour | £150 – £235 | £125 – £195 |
| Replacement laths, per lath fitted on the visit | £40 – £100 | £35 – £85 |
| Guide or bottom rail repair | £175 – £475 | £145 – £395 |
| Spring re-tension or replacement | £235 – £655 | £195 – £545 |
Guide prices, plus parts where stated. VAT at 20% where it applies.
These are UK guide prices. We tell you the visit cost for Stoke-on-Trent when you book, and agree anything beyond it before doing the work.
What to check in Stoke-on-Trent before ordering
As an English city, Stoke-on-Trent follows the Town and Country Planning Act 1990 and the permitted development rules in England.
- Safety first: Do not keep forcing a shutter that has jammed or dropped; a sprung or heavy curtain can move suddenly. Keep people clear and call us.
- Fire shutters: Faults on fire shutters affect the building's fire safety; tell the person responsible for fire safety and arrange repair promptly.
What happens next
Send photos and details
Tell us what the shutter is doing, roughly how big it is, and send photos of the shutter, box and any labels.
Visit and diagnosis
An engineer checks the shutter, finds the cause and explains the options.
Cost agreed first
Anything beyond the visit is priced and agreed with you before the work is done.
Fixed and reported
We complete the work, test the shutter and leave a short written report.
Frequently asked questions
Can you repair any make of shutter?
We repair most domestic and commercial roller shutters. If a part is no longer made we will offer a compatible alternative or a replacement curtain or motor.
How much does a roller shutter repair cost?
A visit with diagnosis and the first hour is usually £125–£195 plus VAT, with parts on top. We tell you the cost before carrying out anything beyond that.
Do you charge for a visit in Stoke-on-Trent?
Yes. Repair and service visits are charged at the rate we give you when you book. Surveys for new installations are free.
How much do roller shutter repairs cost in Stoke-on-Trent?
The guide prices above apply in Stoke-on-Trent. We tell you the visit cost when you book and agree any parts or extra work before doing it.